Business Systems Optimization Specialist

2 days ago


Baltimore, Maryland, United States Contact Government Services, LLC Full time
About Us
At Contact Government Services, LLC, we strive to simplify and enhance government bureaucracy through optimization of human, technical, and financial resources. Our team combines cutting-edge technology with world-class personnel to deliver customized solutions tailored to client needs.

Job Summary
We are seeking a dedicated Discovery Business and System Analyst to support legal accounts in a fast-paced environment. This role plays a key part in supporting various aspects of the company's portfolio. As a Business Systems Optimization Specialist, you will be responsible for analyzing operational business requirements, conducting gap analysis, and creating requirements databases to document how each existing or new business requirement is being supported.

Key Responsibilities
- Analyze operational business requirements and conduct gap analysis for required modifications to existing business processes;
- Create and maintain a requirements database to document how each existing or new business requirement is being supported;
- Validate proposed solutions to meet underlying needs;
- Collect marketing materials from industry solution providers that claim to satisfy identified business requirements;
- Document and manage new and existing functional capabilities provided by existing and proposed IT solutions;
- Conduct thorough analysis of existing capabilities against documented business requirements to determine gaps in technology impeding efficient execution of business processes;
- Compare marketing materials and deliver an Analysis of Alternatives to identify and prioritize new projects;
- Validate proposed solutions successfully deliver new functional business capabilities addressing one or more existing requirements;
- Build and execute test scripts to evaluate multiple products and provide recommendations for purchase;
- Review solution configuration changes to maintain an accurate picture of business capabilities;
- Perform other systems analysis research and documentation tasks as assigned.

Our Commitment
We value honesty through hard work and self-awareness, professionalism in all we do, and delivering high-quality results that foster long-term relationships. We care about our employees and offer a comprehensive benefits package, including:
- Health, Dental, and Vision;
- Life Insurance;
- 401k;
- Flexible Spending Account (Health, Dependent Care, and Commuter);
- Paid Time Off and Observance of State/Federal Holidays;

Compensation and Benefits
The estimated annual salary for this position is $92,543.50 - $125,594.75 per year.

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