Digital Transformation Leader for Global eCommerce
3 weeks ago
Overview:
Seminole Hard Rock Support Services is seeking a seasoned Digital Transformation Leader to spearhead the growth and expansion of its global eCommerce platform. This is an exceptional opportunity to drive innovation, optimize sales, and elevate customer experiences.
Salary: $160,000 - $200,000 per annum, depending on experience.
About the Role:
We are looking for a visionary leader to oversee the strategy and product roadmap for our Experience app, focusing on key areas such as merchandise, online bookings, and digital offerings. As a Digital Transformation Leader, you will collaborate with cross-functional teams to create cohesive, engaging experiences that reflect our brand values and drive business results.
Responsibilities:
- Lead the development and execution of a comprehensive product roadmap, ensuring alignment with business objectives and market trends.
- Partner with Product, Design, Technology, and Marketing teams to design and deliver seamless, personalized customer journeys across all digital touchpoints.
- Omitimize eCommerce sales through native apps and omni-channel user flows to drive revenue growth and enhance customer engagement.
- Build and mentor a high-performing team focused on innovation in digital and eCommerce experiences.
- Drive continuous improvement in app functionality, usability, and user experience, ensuring the app evolves to meet both customer needs and business goals.
Requirements:
- 8+ years of experience in Product Management, with a proven track record leading product teams in direct-to-consumer and eCommerce, ideally within a global brand.
- Expertise in building and scaling eCommerce products, with hands-on experience in Agile and Scrum methodologies.
- A passion for creating exceptional, customer-centric experiences that align with our brand values.
- Strong analytical skills and experience using data to inform decision-making and drive product improvements.
- Excellent communication skills, with the ability to collaborate effectively across teams and present ideas clearly to both technical and non-technical stakeholders.
- High proficiency in English, with exceptional written and verbal communication skills.
Bonus: At Seminole Hard Rock Support Services, we offer a dynamic work environment, opportunities for professional growth, and a competitive compensation package, including a base salary range of $160,000 - $200,000 per annum and additional benefits.
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