Emergency Response Coordinator

3 weeks ago


Elyria, Ohio, United States Lifecare Ambulance Inc. Full time
Job Summary

Lifecare Ambulance Inc. is seeking a highly skilled and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a critical role in receiving and dispatching emergent and non-emergent calls for our EMS system.

Key Responsibilities
  • Receive and dispatch calls for service, utilizing strong communication and problem-solving skills to ensure efficient and effective response.
  • Record, document, and review dispatched calls and radio traffic to maintain high-quality assurance standards.
  • Participate in regular meetings and training sessions to stay up-to-date on procedures and best practices.
  • Maintain accurate and up-to-date records of equipment inventory and dispatch operations.
  • Perform daily maintenance and data entry tasks for Computer Aided Dispatch systems, radios, and other dispatch equipment.
Requirements
  • High school diploma or equivalent required; experience in EMS or public safety preferred.
  • Two years of experience in two-way radio systems or a related field preferred.
  • Ability to sit for extended periods, with occasional standing and lifting up to 50 pounds.
  • Strong communication, critical thinking, and conflict resolution skills.
What We Offer

Lifecare Ambulance Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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