Current jobs related to Customer Success Manager - Doral, Florida - Jigsaw

  • Customer Success Manager

    4 weeks ago

    Doral, Florida, United States Reeco Full time

    {"title": "Customer Success Manager", "description": "About UsAt Reeco, we're revolutionizing the back-of-house tech for the hospitality industry. Our mission is to provide simple, powerful solutions for our customers, just like they deliver amazing guest experiences. We're a fast-growing company with a passion for innovation and a commitment to...

  • Customer Success Manager

    4 weeks ago

    Doral, Florida, United States Reeco Full time

    {"title": "Customer Success Manager", "description": "About UsAt Reeco, we're revolutionizing the back-of-house tech for the hospitality industry. Our mission is to provide simple, powerful solutions for our customers, just like they deliver amazing guest experiences. We're on a quest to transform the industry with the power of AI, working with top brands...

  • Customer Success Advocate

    4 weeks ago

    Doral, Florida, United States CashCloud Full time

    Customer Success SpecialistCashCloud is a leading provider of innovative financial solutions, and we're seeking a highly skilled Customer Success Specialist to join our team.Key Responsibilities:Customer Communication: Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.CRM Management: Utilize CRM software to...

  • Customer Success Professional

    1 month ago

    Doral, Florida, United States Playbypoint Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Playbypoint. As a key member of our customer-facing team, you will be responsible for ensuring our clients achieve maximum value from our software solutions.Key ResponsibilitiesDevelop and Maintain Strong Relationships: Build and maintain strong...

  • Customer Success Professional

    2 weeks ago

    Doral, Florida, United States HirefinderRPO Full time

    Customer Success SpecialistAs a key member of our team at HirefinderRPO, you will play a vital role in driving our success. Your primary responsibility will be to develop and maintain strong relationships with our valued clients, ensuring their needs are met with exceptional service.Key Responsibilities:Client Relationship Management: Foster and nurture...

  • Customer Success Advocate

    2 weeks ago

    Doral, Florida, United States Guerra Wealth Advisors Full time

    About the RoleWe are seeking a highly motivated and results-driven Client Success Specialist to join our team at Guerra Wealth Advisors. In this role, you will be responsible for building and maintaining strong relationships with our clients and prospects, driving engagement, and qualifying opportunities.Key ResponsibilitiesEstablish and maintain strong...

  • Customer Care Manager

    4 weeks ago

    Doral, Florida, United States One United USA Full time

    Job Title: AVP/Customer Care ManagerOneUnited Bank is seeking a highly skilled and experienced AVP/Customer Care Manager to lead our Customer Care unit. The successful candidate will be responsible for managing the day-to-day operations of the unit, ensuring a high level of service to our customers.Key Responsibilities:Manage and lead a team of customer...

  • Customer Service Representative

    6 days ago

    Doral, Florida, United States Data Payment Systems Inc Full time

    At Data Payment Systems Inc, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our clients, handling incoming calls, creating tickets, and managing projects such as data input.Key Responsibilities:Answer and Direct Calls: Respond to customer...

  • Customer Experience Representative

    4 weeks ago

    Doral, Florida, United States Helmbankusa Full time

    Job SummaryThis role is responsible for delivering exceptional customer experiences and ensuring the smooth operation of our branch. As a key member of our team, you will be the first point of contact for customers, providing personalized support and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer...

  • Customer Onboarding Specialist

    3 weeks ago

    Doral, Florida, United States Reeco Full time

    {"title": "Customer Onboarding Manager", "description": "About UsAt Reeco, we're revolutionizing the back-of-house tech for the hospitality industry. Our mission is to provide simple, powerful solutions for our customers, just like they deliver amazing guest experiences. We're a fast-growing company with a passion for innovation and a commitment to...

  • Customer Service Ambassador

    2 months ago

    Doral, Florida, United States UFC GYM Full time

    ResponsibilitiesProvide exceptional customer service to guests and members, ensuring a warm and welcoming experience.Answer incoming calls in a professional and efficient manner, addressing member inquiries and concerns promptly.Ensure proper check-in procedures are followed, maintaining accurate records and resolving any issues that may arise.Respond to...

  • General Manager

    2 weeks ago

    Doral, Florida, United States 1-800 WATER DAMAGE of Southeast Michigan Full time

    General ManagerAt Stretch Zone, we're seeking a dynamic and experienced General Manager to lead our studio locations. As a key member of our team, you'll be responsible for the successful operation and financial accountability of the studio.Key Responsibilities:Supervise staff and set the tone in each high-energy studio location.Responsible for the...

  • Customer Outreach Liaison

    4 weeks ago

    Doral, Florida, United States SSM Services, inc Full time

    {"h1": "Customer Outreach Associate Role", "p": "At SSM Services, inc, we are seeking a highly motivated and skilled Customer Outreach Associate to join our team. As a key member of our Customer Outreach division, you will be responsible for building and maintaining strong relationships with current customers and potential new leads. Your primary focus will...

  • Customer Experience Representative

    4 weeks ago

    Doral, Florida, United States The Learning Experience #395 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating cash terminals, and processing customer payments.Key ResponsibilitiesOperate cash terminals and verify...

  • Customer Service Representative

    1 month ago

    Doral, Florida, United States Aerolinea carga Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service/Booking Agent. As a key member of our team, you will be responsible for providing exceptional customer service via phone and email, assisting clients with scheduling, pricing, and bookings, and maintaining detailed records of client...

  • Customer Service Lead

    1 month ago

    Doral, Florida, United States Gemaire Distributors, LLC Full time

    Job SummaryGemaire Distributors, LLC is seeking a highly skilled Customer Service Lead to provide support to the Sales team and Sales Center. The ideal candidate will possess strong customer service skills, problem-solving abilities, and experience in a fast-paced environment.Key ResponsibilitiesThe Customer Service Lead will be responsible for:Providing...

  • Food and Beverage Operations Manager

    2 weeks ago

    Doral, Florida, United States Trump Miami Resort Management LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Trump Miami Resort Management LLC. As a key member of our management team, you will be responsible for overseeing the daily operations of our food and beverage departments, ensuring exceptional customer service, and driving revenue growth.Key...

  • Program Manager

    2 weeks ago

    Doral, Florida, United States Peraton Full time

    Job Title: Program Manager - SCITESPeraton is seeking a highly qualified candidate to fill our Program Manager role on the upcoming SCITES (USSOUTHCOM CYBER INFORMATION TECHNOLOGY ENTERPRISE SERVICES) project.Job Summary:The successful candidate will be responsible for leading a team of engineers and technicians to deliver a broad spectrum centralized IT...

  • Customer Service Representative

    4 weeks ago

    Doral, Florida, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your primary goal will be to deliver exceptional customer...

  • Program Manager

    4 weeks ago

    Doral, Florida, United States Peraton Full time

    Job Title: Program Manager - SCITESPeraton is seeking a highly qualified candidate to fill our Program Manager role on the upcoming SCITES (USSOUTHCOM CYBER INFORMATION TECHNOLOGY ENTERPRISE SERVICES) project.Job Summary:The successful candidate will be responsible for leading a team of engineers and technicians to deliver a broad spectrum centralized IT...

Customer Success Manager

2 months ago

Doral, Florida, United States Jigsaw Full time
About Us

Jigsaw is a leading design tool for the professional services industry, serving the legal, accountancy, and financial sectors. Our platform transforms complex ideas into easy-to-use, visually impactful business diagrams. From corporate structure charts to organisation charts and data flows, Jigsaw enables users to create, manipulate, and present a variety of beautiful, data-rich diagrams.

Our Company Culture

We're a dynamic and ambitious team that values collaboration and fun. If you're looking for a challenging and rewarding role, you'll thrive in our fast-paced environment.

Job Description

Key Responsibilities:

  • Serve as the primary point of contact for our accountancy clients, developing long-term relationships and acting as their internal advocate and problem solver.
  • Be the vertical expert for our Accountancy CSM team in the US, providing guidance and support to drive success.
  • Manage product trials, including training and collating feedback to ensure seamless onboarding.
  • Assist with customer queries and requests in a timely manner, providing exceptional support and service.
  • Conduct periodic customer health-checks, identifying renewal risk and opportunities for upsell to maximize retention and annual increases.
  • Strategize with customers to align goals, promote adoption, and drive value from our platform.
  • Support customers in their onboarding and account set up, ensuring a smooth transition to our tool.
  • Train end-users and other trainers to ensure effective use of our platform.

Requirements:

  • Excellent verbal and written communication skills, both internally and with external stakeholders.
  • Ability to work in an incredibly fast-paced environment and 'think on your feet'.
  • Strong organizational skills and ability to adapt, multi-task, and prioritize responsibilities.
  • Positive and high energy, with a problem-solving mindset and a team player attitude.
  • Proven track record of achieving and exceeding goals.

About Jigsaw

We're a technology company that's transforming the professional services industry. If you're passionate about innovation and customer success, we'd love to hear from you.