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Animal Care Receptionist
2 months ago
Company Overview:
Wolftever Pet Wellness Group recognizes the profound connection you have with your pets. As fellow pet owners, we understand that pets are integral members of your family.
When you partner with us for your pets' care, we commit to understanding their unique needs. We promise transparent communication and attentive listening to both you and your beloved companions.
We provide a wide range of services equipped with cutting-edge technology to meet your pets' needs throughout their lives. From routine check-ups to advanced diagnostics, critical surgeries, or a day at our Doggie Daycare, your pets' well-being is our utmost priority, and we will care for them as if they were our own.
Our goal is to be your reliable partner in ensuring the health and happiness of your pets, helping them lead long and fulfilling lives.
Key Responsibilities:Your responsibilities will include, but are not limited to:
- Maintaining the aesthetic appeal of the reception area.
- Welcoming clients and their pets with warmth and professionalism.
- Addressing inquiries and prioritizing client concerns.
- Managing phone calls and emails, directing them to the appropriate personnel.
- Scheduling appointments to optimize daily operations.
- Facilitating the check-in and check-out process for clients and handling payment transactions.
- Providing compassionate emotional support to clients during challenging times, while being prepared for various medical outcomes.
Please note that this role may involve exposure to unpleasant odors and sounds, as well as potential risks such as bites, scratches, animal waste, and communicable diseases.
Whether you aim to excel in your current role or aspire to advance your career, we offer numerous opportunities for professional growth through engaging virtual and hands-on training.
Qualifications:We are seeking candidates who possess:
- A minimum of 1 year of experience as a receptionist in a veterinary setting is preferred.
- Compassion, calmness, teamwork, multitasking abilities, and strong communication skills.
- Excellent organizational skills and proficiency in computer usage.
- A proactive attitude with a desire to enhance your knowledge and skills.
Our team enjoys a variety of benefits, including:
- Comprehensive health benefits (medical, dental, vision, liability, 401k with matching, life insurance, HSA, and FSA).
- Employee Assistance Program.
- Paid vacation and sick leave for all employees.
- Paid bereavement leave.
- Paid parental leave.
- Competitive salary.
- Continuing education allowance (for licensed roles).
- Tuition assistance program.
- Access to a CVA/CVT/CVPM partnership through Penn Foster.
- Career development opportunities.
- Referral bonus program for many positions.
- Additional benefits may also be available (e.g., personal pet discounts, holiday pay, uniform allowance, bonuses).
Note: Eligibility for some benefits may vary based on full-time or part-time employment status.
For further details, including our equal opportunity statement and job requirements, please refer to our official communications.