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Cashier Operations Specialist

2 months ago

Chicago, Illinois, United States PENN Entertainment Full time
Main Cashier Job Description

We're changing entertainment, and we're looking for talented individuals to join our team at PENN Entertainment. As a Main Cashier, you'll play a crucial role in the smooth operation of our gaming facilities.

Key Responsibilities:
  • Ensure the efficient operation of the Chip Bank, Marker Bank, NRT, and Main Banks, including working front windows and Fill windows as needed.
  • Comply with iGC regulations, internal control procedures, and company SOPs at all times.
  • Maintain adequate levels of coin/currency in assigned areas and fill all currency cassettes.
  • Ensure all windows are stocked with necessary supplies and adhere to key control procedures.
  • Verify accurate and timely preparation of coin shipments and currency deposits.
  • Organize bank contents for easy counting at shift changes.
  • Complete job-related paperwork and participate in meetings as requested.
  • Conduct verifications to ensure transaction accuracy and ensure equipment is in good working order.
  • Participate in chip exchanges with other casinos and train future banker candidates.
  • Assist patrons with customer transaction disputes.
Requirements:
  • High School Diploma or equivalent.
  • Minimum one year of experience in the Cage department.
  • Ability to learn specific job duties, complete detailed work assignments, and maintain knowledge of basic concepts and techniques.
  • Basic math skills (addition, subtraction, multiplication, and division).
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and work collaboratively with team members.
  • Highly organized and detail-oriented.

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