Cashier - Parking Services Specialist

4 weeks ago


Chicago, Illinois, United States SP Plus Corporation Full time
Parking Services Cashier Job Summary

At SP Plus Corporation, we are driven by our promise to make every moment matter for a world on the go. As a Parking Services Cashier, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of our parking facilities.

Key Responsibilities:
  • Treat each customer with respect and kindness, ensuring every interaction delivers on the SP Plus Promise.
  • Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
  • Counts bank of revenue at beginning of shift to ensure starting total is correct.
  • Collects cash and/or validations and maintains security of cash.
  • Makes change and issues receipts or tickets to customer for each transaction.
  • Computes or re-computes bill from ticket showing amount due per customer.
  • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
  • Quotes prices for parking services for which money is received upon customer receipt.
  • Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
  • Completes lost ticket forms when original tickets cannot be located.
  • Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
  • Answers telephone in a prompt and courteous manner.
  • Maintains cleanliness of booth and picks up trash in the surrounding area.
  • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
  • Verifies log of shift transactions against bank of revenue on hand.
  • Compiles bank of collected revenue during the day once a predetermined amount of money has been collected.
  • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
  • Any other duties that may be assigned by the supervisor.
Qualifications:
  • Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
  • Availability to work special shift requirements, if any, will vary depending on a location's hiring needs.
  • License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

At SP Plus Corporation, we are committed to making every moment matter for our customers and employees. If you are a team player with excellent customer service skills and a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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