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Retail Shift Supervisor
2 months ago
About the Role:
Kwik Fill is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Assist in the training and development of store personnel to ensure they have the skills and knowledge needed to perform their roles.
- Manage the shift operations, including opening and closing procedures, to ensure a smooth and efficient service.
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Monitor and control store inventory, ensuring that stock levels are maintained and that any discrepancies are reported and resolved promptly.
- Contribute to the achievement of sales and profit targets, identifying opportunities to increase sales and implement strategies to achieve this.
Requirements:
- Previous experience in a retail or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to work flexible hours, including evenings and weekends.