Retail Customer Service Representative
3 weeks ago
About the Role:
As a Retail Customer Service Associate at FedEx, you will be responsible for providing exceptional customer service and support to our customers in a fast-paced retail environment. Your primary goal will be to understand each customer's individualized needs and provide solutions that meet their expectations.
Key Responsibilities:
• Assist supervisors and team members in performing store functions
• Participate in the training of store team members to ensure a high level of customer service
• Demonstrate consultative behaviors to understand customer needs and provide solutions
• Collaborate with team members to achieve sales and customer satisfaction goals
What We Offer:
• Competitive compensation and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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