Current jobs related to Lead Guest Services Coordinator - Charlotte, North Carolina - Novant Health

  • Guest Service Team Lead

    6 days ago

    Charlotte, North Carolina, United States Primo Partners-Ben & Jerry's-Starbucks Full time

    Job OverviewAs a Guest Service Team Lead, you will play a vital role in ensuring exceptional customer experiences at Primo Partners-Ben & Jerry's-Starbucks. This part-time position requires a detail-oriented individual with leadership skills to assist management in maintaining high standards of service.You will report directly to a Hospitality Expert and...

  • Guest Services Coordinator

    3 weeks ago

    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Hendrick Lexus Charlotte. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests, providing administrative support, and maintaining accurate records.Key ResponsibilitiesPerform opening and...

  • Guest Service Representative

    1 week ago

    Charlotte, North Carolina, United States Hilton Charlotte University Place Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at the Hilton Charlotte University Place. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming greetings to guests upon...

  • Guest Services Representative

    4 weeks ago

    Charlotte, North Carolina, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with their needs and respond to requests in a timely and professional manner.Process reservations,...

  • Guest Services Manager

    7 days ago

    Charlotte, North Carolina, United States Hilton Charlotte University Place Full time

    Job DescriptionAs a Guest Services Manager at Hilton Charlotte University Place, you will be responsible for ensuring that our front desk provides professional and friendly service to our customers. You will strive to continually improve guest and employee satisfaction and maximize the financial performance of the department.This is a supervisory role with...

  • Guest Services Supervisor

    3 days ago

    Charlotte, North Carolina, United States U S National Whitewater Center Full time

    Job SummaryThe Guest Services Supervisor at the U S National Whitewater Center is responsible for leading a team of front-line staff in creating a welcoming atmosphere for guests. This role involves ensuring exceptional customer care, clear communication, and effective problem-solving. The successful candidate will have strong leadership, public speaking,...

  • Guest Services Supervisor

    2 weeks ago

    Charlotte, North Carolina, United States U S National Whitewater Center Full time

    Job Title: Guest Services SupervisorAt the U S National Whitewater Center, we are seeking a highly skilled Guest Services Supervisor to join our team. As a key member of our Guest Services department, you will be responsible for leading a team of front-line staff in creating a welcoming atmosphere for all guests.Key Responsibilities:Lead the daily operations...

  • Guest Service Representative

    1 month ago

    Charlotte, North Carolina, United States Hotel Resource Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at AC Hotels & Residence Inn Charlotte City Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from check-in to check-out.About the...

  • Guest Services Representative

    4 weeks ago

    Charlotte, North Carolina, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyEnsure logging and delivery of packages,...

  • Guest Services Supervisor

    4 weeks ago

    Charlotte, North Carolina, United States U S National Whitewater Center Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at the U S National Whitewater Center. As a key member of our front-line staff, you will be responsible for creating a welcoming atmosphere for all guests and providing exceptional customer care.Key ResponsibilitiesLead the daily operations of the Guest Services department,...

  • Guest Services Supervisor

    4 weeks ago

    Charlotte, North Carolina, United States U S National Whitewater Center Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at the U S National Whitewater Center. As a key member of our front-line staff, you will be responsible for creating a welcoming atmosphere for all guests and providing exceptional customer care.Key ResponsibilitiesLead the daily operations of the Guest Services department,...

  • Guest Services Representative

    4 weeks ago

    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job Title: Guest Services RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a Guest Services Representative, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming experience for our guests, and...

  • Virtual Guest Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States ESA Management, LLC Full time

    Job Title: Virtual Guest Service RepresentativeJoin ESA Management, LLC as a Virtual Guest Service Representative and play a key role in delivering exceptional guest experiences. As a member of our team, you will be responsible for providing top-notch assistance to guests, managing check-ins and check-outs, and ensuring a seamless virtual guest...

  • Guest Service Supervisor

    2 weeks ago

    Charlotte, North Carolina, United States Dimension Hospitality Full time

    Job Title: Guest Service SupervisorAt Dimension Hospitality, we are seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests.Key Responsibilities:Register and...

  • Guest Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States Tara Investments Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Tara Investments. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests upon arrival and...

  • Guest Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Hilton Hotels Corporation Full time

    Guest Service Agent Opportunity at Hilton HotelsWe are seeking a skilled Guest Service Agent to join our team at Hilton Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greet and Register Guests: Welcome guests...

  • Guest Service Associate

    6 days ago

    Charlotte, North Carolina, United States Marriott Full time

    Job SummaryAs a Guest Service Associate at Marriott, you will be responsible for providing exceptional service to our guests. This includes greeting and escorting guests to their rooms, opening doors, and assisting with luggage. You will also be responsible for informing guests of property amenities, services, and hours of operation, as well as local areas...

  • Guest Service Associate

    3 weeks ago

    Charlotte, North Carolina, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Aide to join our team at The Ritz-Carlton Charlotte. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and escort guests to their rooms, ensuring a warm and...

  • Guest Service Representative

    1 month ago

    Charlotte, North Carolina, United States Auro Hotels Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a dedicated Guest Service Agent to join our team at Auro Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Greet guests in a professional and friendly manner, maintaining eye...

  • Guest Services Representative

    2 weeks ago

    Charlotte, North Carolina, United States Hilton Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at Hilton Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our valued customers.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming experienceProcess...

Lead Guest Services Coordinator

2 months ago

Charlotte, North Carolina, United States Novant Health Full time

Position Overview:

Deliver exceptional, empathetic, and supportive service to patients and their families. The lead will ensure a friendly and secure atmosphere, provide prompt service recovery when necessary, and execute various administrative tasks as assigned. Join a distinguished team where excellence in care aligns with outstanding service, consistently and comprehensively.

Core Values:
At Novant Health, we prioritize diversity and inclusion. By harnessing the unique strengths and talents of each team member, we cultivate a robust organization capable of delivering exceptional healthcare to our patients, families, and communities. We encourage candidates from all backgrounds to explore our exciting career opportunities.

Qualifications:

  • Education: High School Diploma or GED, required.
  • Experience:
    • 2 years of experience in customer service, required.
    • 1 year of experience in a healthcare environment, preferred.
  • Essential Skills:
    • Strong critical thinking abilities.
    • Effective communication skills and patience with individuals from diverse backgrounds and varying levels of authority.
    • Ability to uphold confidentiality.
    • Flexibility and adaptability to changing priorities in a dynamic environment.
    • Attention to detail and demonstrated problem-solving capabilities.

Key Responsibilities:
Every team member at Novant Health is committed to providing the most remarkable patient experience in every aspect, every time.

  • Team members contribute to an environment that promotes collaboration, engagement, and community involvement.
  • The ideal candidate is dedicated to leveraging diversity and inclusion to enhance quality care.
  • All team members play a crucial role in maintaining a safe patient environment guided by the principle of "First Do No Harm."