System Engineer in Customer Support

2 weeks ago


Rose Hill, Kansas, United States Oceanic Enterprises Full time
About the Role

We are seeking a highly skilled System Engineer to join our customer service team at Oceanic Enterprises. As a key member of our technical team, you will be responsible for developing and implementing technical solution concepts for our customers.

Key Responsibilities
  • Design and implement technical solutions for our customers, ensuring seamless integration with our existing infrastructure.
  • Collaborate with our internal teams to develop and test new technologies, ensuring they meet our high standards.
  • Provide exceptional customer support, resolving technical issues and answering questions in a timely and professional manner.
  • Develop and maintain technical documentation, ensuring our solutions are well-documented and easily accessible.
  • Participate in manufacturer events and trade fairs to stay up-to-date with the latest technologies and build relationships with customers and partners.
Requirements
  • Relevant education or training in the IT field, with a strong understanding of Windows and Linux operating systems.
  • Experience with NetApp storage systems and backup solutions from Veeam or Commvault, as well as virtualization solutions.
  • Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
What We Offer

As a System Engineer at Oceanic Enterprises, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company.



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