Applications Systems Analyst

3 days ago


Long Beach, California, United States Dental Health Services Full time
Job Overview

We are seeking a highly skilled Applications Systems Analyst to join our team at Dental Health Services. As a key member of our IT department, you will be responsible for providing ownership, operations, training, and maintenance of our selected software tools.

Key Responsibilities

  • Act as the primary point of contact for all employees for assigned applications and/or tools
  • Develop and maintain accurate documentation and training materials for assigned applications and/or tools
  • Represent assigned applications and/or tools in IT upgrade and maintenance conversations
  • Collaborate with the IT team and software vendor to coordinate system upgrades and patches
  • Provide IT support staff with necessary knowledge to address incoming service calls
  • Work with the IT Infrastructure Engineer and department management to create SLAs and OLAs
  • Develop knowledge base articles and provide technical expertise
  • Utilize business, technology, and training expertise to drive enterprise excellence
  • Maintain external relationships and build trust-based relationships with key stakeholders
  • Assist in creating a clear growth roadmap and secure necessary resources
  • Maintain a high level of personal accountability

Requirements

  • Minimum of 5 years of related experience
  • Bachelor's degree or equivalent directly related progressive work experience

Work Environment

  • Primary Location: Long Beach, California
  • Job Schedule: Full time
  • Scheduled Weekly Hours: 40
  • Shift: Monday – Friday; 8:00 am to 5:00 pm
  • Travel: No

We are committed to creating a positive and inclusive work environment that values diversity and promotes professional growth.



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