Applications Systems Analyst
3 days ago
We are seeking a highly skilled Applications Systems Analyst to join our team at Dental Health Services. As a key member of our IT department, you will be responsible for providing ownership, operations, training, and maintenance of our selected software tools.
Key Responsibilities
- Act as the primary point of contact for all employees for assigned applications and/or tools
- Develop and maintain accurate documentation and training materials for assigned applications and/or tools
- Represent assigned applications and/or tools in IT upgrade and maintenance conversations
- Collaborate with the IT team and software vendor to coordinate system upgrades and patches
- Provide IT support staff with necessary knowledge to address incoming service calls
- Work with the IT Infrastructure Engineer and department management to create SLAs and OLAs
- Develop knowledge base articles and provide technical expertise
- Utilize business, technology, and training expertise to drive enterprise excellence
- Maintain external relationships and build trust-based relationships with key stakeholders
- Assist in creating a clear growth roadmap and secure necessary resources
- Maintain a high level of personal accountability
Requirements
- Minimum of 5 years of related experience
- Bachelor's degree or equivalent directly related progressive work experience
Work Environment
- Primary Location: Long Beach, California
- Job Schedule: Full time
- Scheduled Weekly Hours: 40
- Shift: Monday – Friday; 8:00 am to 5:00 pm
- Travel: No
We are committed to creating a positive and inclusive work environment that values diversity and promotes professional growth.
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