Hotel Receptionist

3 days ago

Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full time
About the Role

This is an excellent opportunity for a motivated and detail-oriented individual to join our team as a Guest Services Agent. The successful candidate will be responsible for managing the front desk operations, handling guest inquiries, and maintaining accurate records.

Responsibilities:
  1. Manage the front desk operations, including checking in and out guests, processing room reservations, and handling guest inquiries
  2. Respond to guest inquiries in a timely and professional manner
  3. Maintain accurate records, including guest information, room assignments, and payment history
  4. Provide exceptional customer service to all guests, resolving any issues or concerns in a fair and timely manner

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