Sales and Customer Service Representative

3 weeks ago


Dallas, Texas, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy Uptown at West Village, we're on a mission to deliver exceptional experiences and grow our member base. As a Sales and Customer Service Representative, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:

Provide outstanding customer service and ensure every guest feels valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases

Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions

What We Offer:

Competitive base pay starting at $10/hour, plus commissions

Medical insurance available to full-time eligible employees after completing their first 90 days

Paid time off for full-time employees after their 1-year anniversary

Employee referral bonus program

Employee Assistance Program

Flexible schedule for a better work-life balance

In-depth product and service training

Free massage, skincare, or stretch service each month

15% off all products

Requirements:

High school diploma (or equivalent) and previous retail or sales experience (preferred)

Critical thinking skills with excellent math and computer skills and the ability to multitask

Great people skills and ability to establish positive relationships with guests

Supporters of total body care with a general knowledge of massage and skin care services

Join Our Team:

At Massage Envy, we're committed to delivering an excellent experience and growing our member base. If you're passionate about helping others and have a passion for wellness, we'd love to hear from you.

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