Sales and Customer Service Representative
3 weeks ago
At Massage Envy Uptown at West Village, we're on a mission to deliver exceptional experiences and grow our member base. As a Sales and Customer Service Representative, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:
Provide outstanding customer service and ensure every guest feels valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
What We Offer:
Competitive base pay starting at $10/hour, plus commissions
Medical insurance available to full-time eligible employees after completing their first 90 days
Paid time off for full-time employees after their 1-year anniversary
Employee referral bonus program
Employee Assistance Program
Flexible schedule for a better work-life balance
In-depth product and service training
Free massage, skincare, or stretch service each month
15% off all products
Requirements:
High school diploma (or equivalent) and previous retail or sales experience (preferred)
Critical thinking skills with excellent math and computer skills and the ability to multitask
Great people skills and ability to establish positive relationships with guests
Supporters of total body care with a general knowledge of massage and skin care services
Join Our Team:
At Massage Envy, we're committed to delivering an excellent experience and growing our member base. If you're passionate about helping others and have a passion for wellness, we'd love to hear from you.
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