Field Service Technician

1 week ago


Raleigh, North Carolina, United States Tri - Lift Industries Inc. Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at Tri-Lift Industries Inc. As a Field Service Technician, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our material handling equipment.

Key Responsibilities:
  • Analyze and diagnose equipment problems and breakdowns to recommend the correct service and repair actions.
  • Perform scheduled equipment maintenance and make necessary repairs or modifications.
  • Document each service call and repair, providing accurate and detailed paperwork.
  • Maintain serviceability and accountability of all company equipment.
  • Provide well-maintained personal tools required to effectively perform equipment service duties.
Requirements:
  • High school diploma or equivalent with three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
  • Knowledge of electrical and industrial battery charger repair is a plus.
  • Effective communication skills to interact with customers, co-workers, and management.
  • Ability to understand necessary service and training manuals and schematics.
Benefits:
  • Competitive compensation and paid time off.
  • Extensive hands-on training and advancement opportunities.
  • Company uniforms and a company vehicle with gas card.
  • 401(k) plan with a 4% company match.
  • Medical, dental, and vision insurance.
  • Company-paid short and long-term disability insurance.
  • Company-paid life insurance with additional purchase options.
Work Environment:

The typical work schedule is 8:00 AM to 4:30 PM with a half-hour lunch. The physical demands of this job include the ability to perform strenuous and heavy work, exerting force up to 100 pounds on occasion and frequently handling loads up to 50 pounds.

This role requires the ability to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee frequently is required to walk and climb or balance. The employee is frequently required to sit, stoop, kneel, crouch, or crawl, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



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