Veterinary Front Desk Coordinator
7 days ago
About Our Team:
Cajun Hawk Veterinary Group PLLC is a leading provider of veterinary care in the region, dedicated to delivering exceptional service and quality care to our patients and their families.
The Ideal Candidate:
We are looking for a motivated and enthusiastic individual who shares our commitment to customer satisfaction and exceptional care. If you have a passion for working with animals, enjoy interacting with people, and possess excellent communication skills, we encourage you to apply.
Responsibilities:
- Provide customer service support to pet owners, responding to their inquiries and resolving issues in a timely and professional manner
- Schedule appointments efficiently, considering the availability of veterinarians and the specific needs of each pet
- Maintain accurate records of customer interactions, appointments, and pet/client details
- Assist clients with billing inquiries, payment processing, and insurance-related matters
- Offer detailed information about our veterinary services, including preventive care, vaccinations, dental procedures, and surgeries
Requirements:
To succeed in this role, you will need:
- A minimum of 10 years' experience in customer-facing roles
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Estimated Salary: $50,000 - $65,000 per year, depending on experience
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