Veterinary Front Desk Coordinator

7 days ago


New Braunfels, Texas, United States Cajun Hawk Veterinary Group PLLC Full time

About Our Team:

Cajun Hawk Veterinary Group PLLC is a leading provider of veterinary care in the region, dedicated to delivering exceptional service and quality care to our patients and their families.

The Ideal Candidate:

We are looking for a motivated and enthusiastic individual who shares our commitment to customer satisfaction and exceptional care. If you have a passion for working with animals, enjoy interacting with people, and possess excellent communication skills, we encourage you to apply.

Responsibilities:

  • Provide customer service support to pet owners, responding to their inquiries and resolving issues in a timely and professional manner
  • Schedule appointments efficiently, considering the availability of veterinarians and the specific needs of each pet
  • Maintain accurate records of customer interactions, appointments, and pet/client details
  • Assist clients with billing inquiries, payment processing, and insurance-related matters
  • Offer detailed information about our veterinary services, including preventive care, vaccinations, dental procedures, and surgeries

Requirements:

To succeed in this role, you will need:

  • A minimum of 10 years' experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Estimated Salary: $50,000 - $65,000 per year, depending on experience



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