Sales Performance Management Specialist
6 days ago
Role Overview
The Sales Coordinator will be responsible for driving results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner utilizing detailed knowledge of US Foods products, systems, and tools.
Key Responsibilities
- Provide administrative support to Territory Managers and District Sales Managers, as needed.
- Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling.
- Review orders placed through US Foods Online to ensure accuracy / completeness, contacting customers with suitable substitutes as necessary.
- Support order guide maintenance in Edge and Customer shopping lists in US Foods information in a timely manner, either by determining answer on your own or escalating to appropriate Market or Area resources (Operations, Category Management, Finance, Replenishment, etc.).
- Leverage proprietary US Foods systems and tools to quickly and accurately answer inquiries to provide insight.
- Attend department sales meetings, product trainings and cuttings to develop and grow product and vendor knowledge as required.
- Provide vacation/back-up coverage to Territory Managers and weekend coverage for all inbound Sales Coordinator calls.
Requirements
- Bachelor's degree preferred.
- Food service distribution experience preferred. Previous sales experience preferred, but not required.
- Working knowledge of CRM tools is a plus (especially if it's Salesforce).
- Working knowledge of Microsoft Word, Excel and Outlook required.
Benefits
- Overtime compensation.
- Health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
About US Foods
US Foods is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed.
With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.
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