Front Desk Coordinator

4 weeks ago


Colorado Springs, Colorado, United States True North Health Center Full time
Job Summary

We are seeking a highly organized and compassionate Front Office Coordinator to join our team at True North Health Center. As a key member of our front office team, you will play a vital role in ensuring seamless patient experiences and managing our office flow.

Key Responsibilities:

  • Engage with patients warmly and professionally, guiding them through their visits.
  • Manage appointment scheduling and confirmations using our cutting-edge EHR system.
  • Manage patient flow and office communication during shift.
  • Maintain accurate patient records and documentation for every appointment.
  • Collaborate with the team to ensure a high percentage of kept appointments.
  • Assist patients in completing required paperwork for re-exams and treatments.
  • Cultivate a positive atmosphere while addressing and resolving challenges effectively.
  • Lead daily team huddles to promote productivity and ensure goals are met.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a healthcare setting or customer service role is a plus.
  • Proficiency in using electronic health records (EHR) systems is desirable.
  • Demonstrated ability to handle patient interactions with professionalism and care.
  • Strong organizational skills and attention to detail.
  • Comfortable leading team discussions and huddles.
  • Comfortable managing patients and ensuring they are reaching their health goals.

What We Offer:

  • Competitive pay, bonus and benefits package.
  • Opportunity for professional growth and development.
  • Positive and inclusive work culture.
  • Meaningful work that directly impacts patient well-being.
  • 401k Matching
  • Paid Time off
  • Paid Holidays
  • Family Health Care Benefits

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