Front Desk Support Specialist

7 days ago


Willowbrook, California, United States Extended Stay Full time
Job Overview
We are seeking a skilled Front Desk Support Specialist to join our team at Extended Stay. In this role, you will be responsible for providing exceptional guest services and ensuring a seamless stay experience.

As a Front Desk Support Specialist, you will assist guests with various requests, process reservations and payments, and maintain accurate records. If you have excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply.

Key Responsibilities:
• Assist guests with check-in/check-out, room assignments, and other related tasks
• Process payments, handle cash transactions, and manage credit card information
• Maintain accurate records of guest stays, including arrival and departure dates, room numbers, and payment details
• Respond to guest inquiries and resolve any issues in a timely and professional manner

Our ideal candidate has prior experience in a front desk or customer service role, excellent communication skills, and the ability to work well under pressure. We offer a competitive salary range of $25-$35 per hour, depending on experience. Apply now to become part of our dynamic team

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