Front Desk Representative

6 days ago


Willowbrook, California, United States Goldfish Swim School Full time
Job Title:

Front Desk Representative

Job Summary:

We are seeking a highly skilled Front Desk Representative to join our team at Goldfish Swim School. As the first point of contact for potential and current customers, you will be responsible for promoting quality customer service and processing sales and registration transactions.

Key Responsibilities:
  • Answer telephones, respond to inquiries, take messages and screen phone calls in a professional manner.
  • Process student registrations using effective sales/customer service techniques.
  • Schedule and manage birthday/pool parties. Supervise private party staff.
  • Resolve customer concerns/complaints using a professional approach.
Requirements:
  • High school diploma or GED required.
  • Two years previous customer service and/or administrative office experience required.
  • Intermediate level computer skills required using Word, Excel and other software systems.
Salary:

$45,000 - $55,000 per year, depending on experience.



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