Care Coordinator, American Health Partners

4 weeks ago


Parsons, Tennessee, United States American Health Partners Full time

Care Coordinator Job Summary:

At American Health Partners, we're seeking a highly organized and detail-oriented Care Coordinator to join our team. As a Care Coordinator, you will be responsible for coordinating customer service and support to nursing facilities and behavioral healthcare centers, ensuring accurate and timely delivery of medications and supplies.

  • Main Responsibilities:
    •Act as liaison between input, dispensing, and inventory departments to facilitate effective delivery of pharmacy orders and quality assurance of all pharmacy procedures.
    •Generate daily cycle fill orders for daily delivery to facilities.
    •Responsible for management and resolution of incoming requests from facilities concerning pharmacy orders.
    •Contact facility staff for order clarification and any information required for order processing.
    •Track and communicate with nursing facilities concerning equipment availability and delivery.
    •Responsible for obtaining medication prescriptions for scheduled medications.
    •Refer specific clinical questions to pharmacists.
    •Responsible for management of medical records for selected facilities, including monthly recertifications and MARs.
  • Quality Assurance and Audits:
    •Conduct daily Visions/Framework audits.
    •Prepare all documentation and assist external auditors as required for Medicare Part D audits.
    •Maintain Pharmacy Issue Logs and research and resolve all applicable issues related to the log.
  • Requirements:
    •Active Tennessee Board of Pharmacy Technician Registration.
    •Pharmacy Technician Certification (CPhT) (preferred).
    •High school diploma or general education degree (GED).
    •Graduate of an accredited Nursing Program or Pharmacy Technician Program.
    •Or equivalent combination of education and/or experience.


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