Sales and Customer Service Representative
4 days ago
Famous Supply is a wholesale distributor committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.
We are seeking a skilled Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing superior service to our customers via phone, email, and other communication channels.
Estimated Salary: $55,000 - $70,000 per year, based on location and experience.
Job DescriptionOur Sales and Customer Service Representative will:
- Provide friendly and helpful customer service
- Understand customer needs and provide solutions to meet those needs
- Process and schedule customer orders
- Manage Open Orders and customer Bids
- Willingly learn new products and customer processes
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a customer-centric mindset.
Required Skills and QualificationsTo be successful in this role, you will need:
- Technical knowledge of plumbing and PVF products
- Customer service experience
- Ability to use computer software and systems
- Strong problem-solving skills
We offer a comprehensive benefits package, including:
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Health and Wellness Coaching
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
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