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Retail Sales Representative
1 month ago
Lightcurve is a customer-focused company that provides high-speed internet solutions to communities. With a 100-year history of delivering connectivity, we have established a reputation for excellent service and customer satisfaction.
Job SummaryWe are seeking a Consumer Sales Associate to join our team. As a key member of our sales team, you will be responsible for generating sales leads and converting them into customers through direct engagement in a retail or door-to-door environment.
Key Responsibilities:- Prospecting: Identify and approach potential customers in assigned territories or neighborhoods, and attend events to generate leads.
- Engagement: Initiate conversations with consumers in a friendly and professional manner, introducing yourself and the products or services you represent.
- Product Presentation: Present the features, benefits, and advantages of the products or services to potential customers, highlighting how they can address their needs or solve their problems.
- Customized Pitch: Tailor your sales pitch to each individual customer, addressing their specific concerns, needs, and preferences.
- Objection Handling: Address any objections or concerns raised by potential customers and provide satisfactory responses to overcome barriers to sale.
- Closing Sales: Utilize effective closing techniques to secure sales agreements or commitments from interested prospects.
- Lead Generation: Generate leads by collecting contact information and following up with potential customers who express interest but may not be ready to purchase immediately.
- Documentation: Accurately record sales interactions, customer information, and sales transactions using provided systems or tools.
- Follow-Up: Follow up with leads and prospects to nurture relationships, answer questions, and provide additional information as needed to facilitate the sales process.
- Customer Service: Provide excellent customer service before, during, and after the sale, addressing any issues or concerns that arise and ensuring customer satisfaction.
- Meet Sales Targets: Meet or exceed sales targets and quotas set by the company within specified timeframes.
- Market Feedback: Provide regular feedback to management on market trends, customer preferences, competitor activities, and any other relevant information that can inform sales strategies.
- Interpersonal skills and resilience to effectively engage with potential customers and drive sales results in a dynamic and challenging sales environment.
- A customer-focused mindset to address the needs and concerns of potential customers.
