Member Service Representative

4 weeks ago


Richfield, Minnesota, United States My Credit Union Full time

pbJobSummary:/bbrbrToprovideexceptionalmemberserviceandsupporttoourvaluedcustomers.Thisroleinvolvesprocessingtransactions,answeringinquiries,andrespondingtomemberrequestsinaprofessionalandfriendlymanner.Theidealcandidatewillhaveexcellentcommunicationskills,astrongattentiontodetail,andtheabilitytoworkinafast-pacedenvironment./ppbKeyResponsibilities:/bbrbrProvidemembersupportandserviceinaprofessionalandfriendlymannerbrProcesstransactions,includingdeposits,withdrawals,andloanpaymentsbrAnswermemberinquiriesandrespondtorequestsinatimelyandaccuratemannerbrMaintainaccuraterecordsandreportsbrFollowinternalsecurityproceduresformemberidentificationbrPrepareandprocessFederalReservecashshipmentsanddeliveriesbrOrderandfillbranchsuppliesbrbrbRequirements:/bbrbrHighschooldiplomaorequivalentbr6monthsormoreofcustomerserviceexperiencebrCreditUnionexperiencepreferredbrExcellentverbalandnon-verbalcommunicationskillsbrAbilitytoreadandinterpretbasicformsandcredituniondocumentsbrProficientlyoperateacomputerandMicrosoftOfficeSuitebrAbilitytoworkinateamenvironmentandmaintainaprofessionaldemeanorinstressfulcircumstancesbrbrbWorkingConditions:/bbrbrTheemployeemustbeabletolift35poundsbrTheemployeeisregularlyrequiredtostandforextendedperiods(6-8hoursaday)brUsetheirhandsandfingerstohandleorfeelobjects,tools,orcontrols;reachwithhandsandarms;andtalkorhearbrTheemployeeisoccasionallyrequiredtoclimb,balance,stoop,kneel,crouch,orcrawlbrTheemployeemustbeabletoreadfromacomputerscreenandenterdatawiththeuseofakeyboardbrbrbEqualOpportunityEmployer:/bbrbrMYCREDITUNIONisanequalopportunityemployer,andallqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,sexualorientation,genderidentityorexpression,pregnancy,age,nationalorigin,disabilitystatus,geneticinformation,protectedveteranstatus,oranyothercharacteristicprotectedbylaw.



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