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Retail Store Manager

2 months ago

Rockville, Maryland, United States SalonCentric Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at SalonCentric. As a Retail Store Manager, you will be responsible for leading a team of sales professionals to achieve sales goals and provide exceptional customer service.

Key Responsibilities
  • Build a Great Team: Recruit, train, and develop a high-performing team that exceeds customer expectations.
  • Set Clear Direction: Establish and communicate a clear vision to the team, champion company goals, and motivate the team effectively.
  • Drive the Business: Identify opportunities to increase sales and profitability, analyze sales trends, and initiate change with creative ideas.
  • Lead with Passion: Engage and motivate team members with energy and optimism, promote leadership at all levels, and create a positive working culture.
  • Influence and Inspire: Give clear expectations, provide ongoing constructive feedback, and recognize and reward outstanding performance.
  • Act with Integrity Always: Demonstrate a promise-what-you-will-do-then-do-what-you-promise mentality, exhibit integrity in all words and actions, and build trust with the team.
Requirements
  • 2+ years of retail leadership experience
  • Self-directed with excellent organizational and time management skills
  • Outstanding customer service, written and verbal communication skills
  • Ability to use computerized point of sale system, SAP experience preferred
  • Must be able to work weekends as availability guidelines require
  • 18 years of age and High School Diploma or equivalent GED, preferred
  • Must be able to lift up to 20 lbs.
  • Must be able to stand and walk about the store throughout scheduled shift
  • A Cosmetology license is a plus, but not required
Benefits
  • Enjoy medical, dental, vision, 401K, and PTO benefits
  • Say goodbye to the mall, late nights, and long weekends
  • Enjoy a generous employee discount on the best brands in the business
  • Bring your unique personality and join our creative and fun store teams
  • Enjoy continuous education on hair and beauty products
  • Explore growth and development opportunities within the SalonCentric and L'Oreal USA family