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Sales Appointment Coordinator

2 months ago

Houston, Texas, United States Rodeo Auto Inc Full time
Job Overview

Position Summary: The Sales Appointment Coordinator plays a crucial role in managing customer interactions and optimizing sales opportunities.

  • Handle all incoming sales inquiries, fostering relationships with clients and organizing appointments.
  • Collaborate daily with the Sales Manager and support personnel to enhance customer satisfaction.
  • Receive and respond to inbound sales calls and leads efficiently.
  • Initiate outbound calls to potential customers to generate interest.
  • Confirm appointments with clients ahead of scheduled dates.
  • Identify and pursue new sales opportunities and prospects actively.
  • Maintain and develop existing client accounts through consistent communication and relationship management.
  • Deliver exceptional customer service throughout the sales process.
  • Address customer inquiries and provide precise information regarding our products and services.
  • Re-schedule appointments for clients who were unable to attend.
  • Document all customer interactions and feedback, scheduling follow-up calls as necessary.
  • Achieve or surpass daily, weekly, and monthly appointment-setting targets.

Benefits: We provide a competitive salary along with a comprehensive benefits package, and ample opportunities for professional growth and advancement within Rodeo Auto Inc. If you are motivated and possess a strong commitment to customer service and appointment management, this role is ideal for you.

Qualifications:

  • High school diploma or equivalent required.
  • Experience in a call center or customer service environment is preferred.
  • Exceptional verbal and written communication skills.
  • Strong organizational abilities and time management skills.
  • Proficiency in Microsoft Office; familiarity with CRM software is advantageous.