Healthcare Navigator

2 weeks ago


Jackson, Michigan, United States Henry Ford Health System Full time
Job Summary:

The Healthcare Navigator is a key member of the Henry Ford Health System team, responsible for coordinating patient care and promoting quality outcomes. This role requires a strong understanding of healthcare principles and a passion for delivering exceptional patient experiences.

Key Responsibilities:
  • Collaborate with healthcare teams to develop and implement patient care plans
  • Coordinate discharge planning and ensure seamless transitions to next level of care
  • Provide education and support to patients and families to promote health literacy and self-management
  • Identify and address social determinants of health to optimize patient outcomes
  • Develop and maintain relationships with community resources and healthcare providers to ensure access to necessary services

Requirements:
  • Bachelor's degree in nursing or social work
  • Minimum 3 years of clinical experience
  • Excellent communication and documentation skills
  • Strong problem-solving and analytical skills
  • Knowledge of healthcare regulations and case management principles

Certifications/Licenses:
  • Registered Nurse (RN) or Licensed Social Worker (LMSW) with valid, unrestricted State of Michigan license
  • Certification in Case Management (CCM) or Accredited Case Manager (ACM) preferred

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