Tax Professional Support Specialist

7 days ago


Iola, Kansas, United States H&R Block Full time
Company Overview

H&R Block is a global leader in tax preparation services, dedicated to helping individuals and businesses navigate complex tax laws. Our mission is to provide exceptional client service and support.

Job Summary

We are seeking a skilled Receptionist to join our team. In this role, you will be responsible for providing outstanding client service, scheduling appointments, and maintaining a clean and organized workspace.

Key Responsibilities
  • Respond to phone calls and greet clients in a friendly and inviting manner
  • Assess client needs and match them with suitable tax professionals
  • Schedule clients according to their preferences
  • Ensure client needs are met during service, both in-person and virtually
  • Collaborate with team members to maintain a clean and organized workspace
Requirements
  • 1-2 years of experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational and time-management skills
  • Proficiency in Microsoft Office applications
Compensation and Benefits

$45,000 - $55,000 per year, depending on location and experience. Plus, enjoy a range of benefits, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.



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