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Onboarding Program Manager

2 months ago

Houston, Texas, United States Globe Life National Income Division Full time
Onboarding Supervisor

We are seeking a highly skilled Onboarding Supervisor to lead our client onboarding process. This role requires strong interpersonal and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Initiate contact with clients who have requested a software demonstration and schedule Zoom calls to coordinate with their availability.
  • Lead Zoom sessions using our advanced software to help clients assess their needs and choose the best program options.
  • Provide top-tier customer service throughout the onboarding process, ensuring each client has a positive experience.
  • Maintain organized records of client interactions and follow-up tasks.
  • Collaborate with team members to continually enhance the onboarding experience.
Qualifications:
  • Proficiency in Zoom, Microsoft Word, and Excel.
  • Strong organizational skills and the ability to focus on multiple tasks.
  • Excellent interpersonal skills with a high level of personal discipline.
  • Tech-savvy with the ability to learn and utilize new software quickly.
  • Experience in customer service or phone-based roles is preferred.
Compensation and Benefits:
  • Pay range: $75,500 - $100,880, based on experience and skills.
  • Weekly bonuses for high performers.
  • Opportunities for additional incentives.
  • Comprehensive benefits package including health insurance, paid time off, and retirement plans.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. This job description is subject to change at the discretion of the employer. Please allow text communications for initial contact, as this will expedite the interview process.