Retail Customer Service Representative

2 months ago


Tulsa, Oklahoma, United States The UPS Store Full time

Position Overview:
The Retail Sales Associate is responsible for providing exceptional customer service to all retail clients. This includes handling and processing packages for shipping, as well as operating various office equipment such as copiers, fax machines, and point-of-sale systems. The associate will offer valuable advice to customers regarding our extensive range of products and services, ensuring they receive the best options available.

Key Responsibilities:
- Deliver outstanding customer service and support.
- Process packages and manage shipping operations efficiently.
- Operate office equipment and assist customers with their needs.
- Provide accurate information about products and services.
- Maintain a clean and organized workspace.

Qualifications:
- High School diploma or GED is required.
- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to effectively cross-sell and up-sell products and services.
- Excellent packing and organizational skills.
- Proficient in computer applications, including Microsoft Office and Adobe Suites.
- Dependable with a solid work history.
- Must be able to lift up to 45 pounds when necessary.

About The UPS Store:
The UPS Store is dedicated to supporting individuals and small businesses by providing a comprehensive range of services. We pride ourselves on being your local experts in packing and shipping, as well as offering professional printing services and various office solutions. Our commitment to quality and customer satisfaction sets us apart in the industry.



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