Customer Service Representative
2 months ago
We are a locally owned and operated The UPS Store location, conveniently located at 5103 S Sheridan in Tulsa, OK. Our team is dedicated to providing exceptional customer service and a wide range of products and services to individuals and small businesses.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our team, you will be responsible for delivering world-class customer service, processing packages for courier shipment, and operating various equipment and devices.
Key Responsibilities- Provide exceptional customer service to all retail customers
- Process packages for courier shipment and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices
- Advise customers on our range of products and services, and provide best-value options
- Lift up to 45 pounds when needed
- Work effectively in a fast-paced environment and maintain a professional appearance
- High School diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone etiquette
- Dependable and strong work history
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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