Customer Service Representative

2 months ago


Tulsa, Oklahoma, United States The UPS Store #3764 Full time
About The UPS Store #3764

We are a locally owned and operated The UPS Store location, conveniently located at 5103 S Sheridan in Tulsa, OK. Our team is dedicated to providing exceptional customer service and a wide range of products and services to individuals and small businesses.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our team, you will be responsible for delivering world-class customer service, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities
  • Provide exceptional customer service to all retail customers
  • Process packages for courier shipment and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices
  • Advise customers on our range of products and services, and provide best-value options
  • Lift up to 45 pounds when needed
  • Work effectively in a fast-paced environment and maintain a professional appearance
Requirements
  • High School diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone etiquette
  • Dependable and strong work history
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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