Wireless Communication Systems Specialist

4 weeks ago

Louisville, Kentucky, United States ERS Wireless Full time

About ERS Wireless

We are a leading provider of wireless voice, data, and video products, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Our diverse clientele includes police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, who rely on our reliable wireless technologies for clear communication in everyday situations and emergencies.

With a team of over 150 dedicated professionals across Indiana, Kentucky, and Illinois, we offer competitive wages based on experience, paid holidays, paid time off, 401K options, and comprehensive medical/dental insurance. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization.

Job Description

We are seeking a skilled Level 1 Communication Systems Technician to join our rapidly growing team. In this position, you will be responsible for the installation and support of communication systems. Our technicians are the backbone of our business, delivering exceptional service and products to our customers. To excel in this role, the ideal candidate should be customer service oriented with professional communication skills and a willingness to learn and be reliable.

Key Responsibilities:

  • Install, program, and maintain complex communication systems for education, healthcare, manufacturing, public safety, and other mission-critical customers.
  • Ability to troubleshoot communication systems to identify and resolve problems.
  • Assist and collaborate well with the respective team, Service manager and customer.
  • Demonstrate a willingness to learn and be mentored on new technologies.
  • Ability to interpret schematics, blueprints, and diagrams.
  • Work without direct supervision for extended periods of time.
  • Participate in the on-call rotation.
  • Complete necessary training and certifications.

Qualifications:

  • Associate or bachelor's degree in electronic engineering technology, Electronics and Computer Technology, or IT.
  • Certified Electronics Technician Certification (CET) from ETA – preferred not required.
  • Have a mechanical aptitude and ability to use various types of hand and power tools.
  • Ability to complete reports and documentation associated with job tasks.
  • Must be detailed oriented.
  • Must have a current, valid driver's license.
  • Must be able to obtain background clearance.

Benefits

  • Health, Dental, Vision Insurance.
  • Paid Holidays and Paid Time Off.
  • 401(k) with match.
  • Short term disability and Long term disability Insurance.

Continuing Education Opportunities

ERS Wireless supports the personal and professional growth of its employees through sponsored training and certifications for all employees. For our technical staff, we offer Industry-specific training from Motorola, Avigilon, and other leading tech companies, certifications through third-party providers and professional growth training from Pryor Learning. ERS Wireless also provides on the job training and mentoring to support these training and certification efforts.

EEO Statement

ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit, and business need.

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