Sales Associate

7 days ago


Exton, Pennsylvania, United States Lands' End Full time
Job Summary:

As a Sales Associate at Lands' End, you will be a key member of our sales team, responsible for providing exceptional customer service and driving sales through consultative selling practices. You will work closely with customers to understand their needs and provide personalized solutions, while maintaining a high level of product knowledge and visual brand standards.

Responsibilities:

Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions
Provides highest degree of customer service, including courteously greeting customers and adjusting individual customer attention based on store traffic
Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store
Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
Maintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales
Performs markdown and other promotional activities as needed
Responsible for stock replenishment and adhering to visual brand standards

Qualifications:

Excellent selling skills
Ability to communicate effectively with customers and fellow employees
Ability to receive feedback and take action when appropriate
Ability to follow written and verbal instruction and meet deadlines on projects/tasks
Flexible and adaptable to change
Knowledge of Lands' End merchandise is strongly preferred
Previous experience in retail strongly preferred
Availability and flexibility to work varied hours to support the needs of the business
Ability to stand for long periods of time
Ability to lift boxes up to 40 pounds
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