Post Construction Cleaning Operations Manager

5 days ago

Fort Lauderdale, Florida, United States Total Cleaning Full time
Job Title: Post Construction Cleaning Operations Manager

We are seeking a highly skilled and experienced Post Construction Cleaning Operations Manager to lead our construction cleaning division. This is a challenging and rewarding role that requires strong leadership skills, strategic thinking, and the ability to drive business growth.

About Total Cleaning

Total Cleaning is a premier commercial cleaning services company providing complete managed facility services throughout Florida. We have been in business since 1989 and have a commitment to continuing education ensuring our team receives ongoing training for highest quality cleaning services.

This position is responsible for overseeing the daily operations of the construction cleaning division, including sales, marketing, and project management. The ideal candidate will have a proven track record of success in a similar role and be able to drive revenue growth while maintaining exceptional customer satisfaction.

Key Responsibilities:
  • Strategic planning and execution to enhance profitability, productivity, and efficiency throughout the company's operations and sales.
  • Create a culture of success, ongoing business, and goal achievement by continually investigating and introducing process improvement measures and presenting suggestions to CEO for consideration.
  • Implement processes and systems that generate higher productivity and revenues.
  • Provide the best possible experience to our clients.
  • Provide constructive feedback to subcontractors and team members, selecting qualified subcontractors and supervising their performance throughout each project.
  • Propose additional services.
  • Assist with ongoing net promoter scores from our clients.
  • Lead Job Costing meetings to review margin performance.
  • Guide rescheduling jobs as priorities come in from the clients.
  • Interact regularly with department heads to ensure operational priorities align with the company direction.
  • Serve as primary construction cleaning representative on all government matters.
  • Review and approve project budgets and schedules, reviewing bids for accuracy, reviewing financial reports, and acting when required to achieve desired profitability.
  • Maintain an effective business development program, securing profitable work on a routine basis.
  • Support and assist sales account managers in maintaining relationships and negotiating and closing deals.
  • Represent the company and network in industry organizations.
  • Responsible for the full life cycle of business operations, including subcontractor negotiations, procurement, business development, and strategy, effectively managing department budget.
Requirements:
  • Bachelor's Degree or High School Diploma/GED with 7+ years of relevant management experience.
  • PMP Certified is highly desirable.
  • Bilingual English/Spanish required.
  • Experience in Construction, Construction Cleaning, or Janitorial Industry is highly preferred.
  • Experience understanding budgets, P/L, and forecasting.
  • Critical process improvement mindset view.
  • Structured and highly organized.
  • Strong attention to detail, goal-oriented, deadline-focused.
  • Able to deliver exceptional quality service to our customers.
  • Proficient with MS Office - especially Outlook 365 and comfortable using other software.
  • Excellent written and verbal communication skills.
  • Ability to accurately review and process data, establish priorities, work independently, and accomplish objectives.
Work Environment:

You must be comfortable working on construction sites, uneven surfaces, and sometimes wearing hard hats and work boots. You will frequently inspect projects and may be exposed to various weather conditions. Noise levels may range from moderate to loud. This position is performed in both outside weather conditions and professional office environments.

Estimated Salary Range:

$80,000-$110,000 per year, depending on experience.

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