Post Construction Cleaning Operations Director
1 week ago
We are seeking a highly skilled and experienced Post Construction Cleaning Operations Director to join our team at Total Cleaning. This is a senior leadership position that will oversee the daily operations of our construction cleaning division, ensuring the delivery of high-quality services to our clients.
Job Summary:The ideal candidate will have a strong background in construction cleaning or janitorial services, with experience in managing teams, developing strategies for growth, and implementing process improvements. They will be responsible for leading our construction cleaning team, developing and executing operational plans, and ensuring that all projects are completed on time and within budget.
Key Responsibilities:- Develop and implement operational strategies to enhance profitability, productivity, and efficiency throughout the company's operations and sales.
- Create a culture of success, ongoing business, and goal achievement by continually investigating and introducing process improvement measures and presenting suggestions to the CEO for consideration.
- Implement processes and systems that will generate higher productivity and revenues, and provide the best possible experience to our clients.
- Select qualified subcontractors and supervise their performance throughout each project.
- Propose additional services to expand our offerings and assist with ongoing net promoter scores from our clients.
- Lead Job Costing meetings to review margin performance, guide rescheduling jobs as priorities come in from the clients, and interact regularly with individual department heads to ensure that the company's operational priorities are aligned with the company direction.
- Serve as the primary construction cleaning representative on all government matters, review and approve project budgets and schedules, review bids for accuracy, and review financial reports and act when required to achieve desired profitability.
- Maintain an effective business development program, securing profitable work on a routine basis, and support and assist sales account managers with maintaining relationships and negotiating and closing deals.
- Represent the company and network in industry organizations, and be responsible for the full life cycle of business operations including subcontractor negotiations, procurement, business development, and strategy, effectively managing department budget.
- Bachelor's Degree required; instead of a bachelor's degree, a High School Diploma/GED with 7+ years of relevant management experience is acceptable.
- PMP Certified is highly desirable.
- Bilingual English/Spanish required.
- Experience in Construction, Construction Cleaning, or Janitorial Industry is highly preferred.
- Experience understanding budgets, P/L, and forecasting.
- Critical process improvement mindset view.
- Structured and highly organized.
- Strong attention to detail, goal-oriented, deadline-focused.
- Able to deliver exceptional quality service to our customers.
- Proficient with MS Office - especially Outlook 365 and comfortable using other software.
- Excellent written and verbal communication skills.
- Ability to accurately review and process data. Ability to establish priorities, work independently and accomplish objectives.
You must be comfortable working on construction sites, working on uneven surfaces, and sometimes wearing a hard hat and work boots. You will be required to frequently inspect the projects and may be exposed to various weather conditions. The noise level in the work environment may range from moderate to loud. This position is performed in both outside weather conditions and in a professional office environment.
We offer a competitive salary range of $90,000-$110,000 per year, depending on experience, plus benefits package that includes medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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