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Senior Operations Manager

2 months ago


Brooklyn, New York, United States Dave & Buster Full time
Job Summary

As a Senior Operations Manager at Dave & Buster's, you will be responsible for leading a team of professionals to deliver exceptional customer experiences and drive business results. This role requires a strategic thinker who can analyze data, develop compelling business strategies, and inspire team members to achieve their best.

Key Responsibilities
  • People Management: Hire, train, and develop a high-performing team to deliver exceptional customer experiences.
  • Financial Management: Optimize financial results by analyzing data, developing business strategies, and controlling costs.
  • Sales and Marketing: Capitalize on business opportunities by executing marketing strategies and driving sales.
  • Guest Experience: Deliver an unparalleled guest experience by maintaining a safe and secure environment, and continuously improving operational execution.
Requirements
  • Brand Ambassador: Demonstrate a passion for the Dave & Buster's brand and culture.
  • Leadership Skills: Inspire and motivate team members to achieve their best.
  • Communication Skills: Excellent written and verbal communication skills.
  • Problem-Solving Skills: Analyze data, develop business strategies, and make informed decisions.
  • Adaptability: Flexible and able to adapt to changing business needs.
What We Offer
  • Competitive Salary: $75,000 - $85,000 per year.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and fast-paced environment.
  • Fun and Collaborative Work Environment: Work with a talented team of professionals who share your passion for delivering exceptional customer experiences.