Library Assistant 3 Position
1 week ago
Ferris State University is seeking a highly skilled Library Assistant 3 to join our team. As a key member of our library staff, you will be responsible for performing a combination of routine and non-routine library duties of moderate complexity. This role requires mid-level knowledge and judgment within pre-defined limits.
Key Responsibilities- Manage all aspects of interlibrary lending and borrowing for both FLITE and KCAD library through ILLIAD, DOCLINE, RapidILL, and Get It Now.
- Maintain local settings and administrative data in ILLIAD, including preferred lender strings, policies, patron records, lender data, etc.
- Perform complex bibliographic searches in multiple FLITE databases and other online repositories to track down and verify citations and locations where requested materials can be obtained.
- Fulfill specialty document delivery requests received via phone, email, or in person.
- Select lending sources based on OCLC WorldCat holdings, cost, reliability of lender, and other factors.
- Print pull slips for physical items to be retrieved for lending to other libraries and gather the materials.
- Retrieve electronic copies of requested journal articles from FLITE's online resources when vendor licensing permits interlibrary lending.
- Utilize software to create and manipulate digital documents into formats requested by borrowing libraries.
- Packaging physical ILL materials for delivery and return to other libraries through FedEx, MeLCat delivery, USPS, and commercial services.
- Transmit digital files to other libraries using Odyssey and Article Exchange software systems.
- Serve as FLITE's primary contact to ILL vendors and the ILL staff of other libraries.
- Initiate workflow for billing/payments to, and from, other lending libraries with the Office of the Dean.
- Coordinate and monitoring copyright compliance of borrowed requests through the Copyright Clearance Center.
- Update serial holdings in the DOCLINE database; processing holdings errors in SFX and OCLC serial holdings records to appropriate staff for correction.
- Provide first-level response to ILL and MeLCat questions and problems identified by FLITE librarians and staff and library users.
- Process requests for books and other physical items loaned to and borrowed from other MeLCat libraries using the library management system (ALMA) and MeLCat (InnReach DCB) software.
- Generate documentation and procedures for workflows and any policy changes within Circulation and Access Services using the LibGuides platform.
- Document, report, and analyze statistics to aid decision-making.
- Maintain confidentiality of designated information.
- Recommend for hire, train, supervise, and evaluate student employees.
- Participate in training of, and with, other clerical-technical employees.
- Participate in Library and University-wide meetings and committees.
- Demonstrate understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
- Attend and represent FLITE at select professional, statewide, and national library convenings.
- Attend annual trainings and development sessions to maintain awareness of current and emerging issues and trends.
- Engage in cross-training sessions with other library assistants (CTs).
- Participate in annual work plan/duty roster determination, progress reporting, and evaluation process with supervisor.
- Support, promote, and develop university student enrollment and retention initiatives.
- Associate degree in any field from an accredited academic institution, or equivalent.
- 2 years of clerical work experience in an office or library setting.
- Experience using relevant staff functions of a library management system.
- Intermediate proficiency in Microsoft Outlook, Word, and Excel, or other equivalent office software.
- Intermediate proficiency in using library management system functions relevant to the position.
- Intermediate proficiency in using other software applications needed to perform assigned tasks.
- Bachelor's degree or higher from an accredited academic institution.
- Work experience in an academic library or other college/university setting.
To be considered for this position, please submit your application, including a cover letter, resume, and unofficial transcript. Finalists will be required to submit an official transcript.
Ferris State University is an equal opportunity employer and welcomes applications from diverse candidates.
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