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Condominium Property Management Assistant
2 months ago
Are you interested in a dynamic role as an Assistant Manager for Onsite Condominium Operations at RGN? We are looking for a dedicated individual to contribute to our mission of providing outstanding service within a collaborative environment. Your role will encompass various property management responsibilities essential for the effective functioning of our condominium community.
Key Responsibilities:- Manage incoming phone communications for the condominium.
- Process voice mail messages and update the outgoing office message as needed.
- Welcome and assist all visitors to the office, directing them to the management office when necessary.
- Keep a detailed log of all visitors and contractors entering the office.
- Maintain records of calls and faxes.
- Collect and update contact information for unit owners as required.
- Handle maintenance inquiries and generate work orders.
- Track and follow up on all maintenance requests.
- Oversee maintenance schedules, including pest control and landscaping, and inform the Manager of any issues.
- Coordinate pest management appointments on a monthly basis.
- Schedule and confirm service appointments for maintenance personnel and contractors.
- Safeguard unit keys and maintain control of the key box.
- Document all maintenance calls in a monthly service log.
- Organize and file correspondence and completed maintenance requests.
- Maintain all filing systems and ensure accurate filing.
- Draft correspondence, form letters, and community announcements as directed.
- Prepare newsletters, flyers, and notices, coordinating their distribution or posting.
- Label and prepare mailings for homeowners as requested by management.
- Monitor office supply inventory and place orders as instructed.
- Create purchase orders for supplies ordered.
- Request maintenance staff to conduct interior resale inspections and provide results to management.
- Issue pool and parking permits in accordance with established policies.
- Update charts reflecting the progress of projects undertaken by maintenance staff.
- Keep management informed about pending work orders and projects.
- Prepare documentation for Board hearings.
- Maintain a tidy and organized workspace.
- Minimum of 2 years experience in property management or a related field.
- Familiarity with property management software and tools.
- Excellent customer service and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Authorization to work in the United States.
RGN is a respected member of the Community Association Institute in the Greater Washington Metropolitan area, specializing in comprehensive property management solutions. We are committed to delivering efficient and cost-effective services to homeowner associations, including single-family homes, townhouses, and condominium communities.
Benefits:
- Medical Insurance
- Dental Coverage
- Vision Insurance
- Paid Time Off (PTO)
If you are seeking a fulfilling career in property management, consider joining our dedicated team.