Network Operations Manager

7 hours ago


San Francisco, California, United States Crusoe Full time
About the Role

Crusoe Energy is a pioneering company that aims to unlock value in stranded energy resources through the power of computation. We're seeking an experienced Network Operations Manager to join our team and lead the implementation and maintenance of our global network infrastructure.

As a Network Operations Manager, you will be responsible for managing a team of network engineers across the globe, implementing and operating the global edge, backbone, and data center network for high-performance compute (HPC) clusters with GPUs. You will play a pivotal role in ensuring the seamless operation, security, and scalability of our global network infrastructure.

The ideal candidate will have strong knowledge of network protocols, including TCP/IP, QoS, BGP, OSPF/IS-IS, EVPN, VXLAN, QoS, and MPLS-related technologies like RSVP-TE, LDP, etc. They will also have hands-on experience with major network devices like Mellanox, Cisco, Arista, Juniper, and other mainstream vendors.

The Network Operations Manager will lead a team of network engineers and specialists to implement and manage network solutions that support Crusoe Cloud. They will also manage the Network Operations Center (NOC) to provide 24/7 monitoring and management of our network infrastructure.

This is a unique opportunity to work on cutting-edge technologies related to the environment and contribute to the growth and success of Crusoe Energy.

Responsibilities
  • Lead a team of network engineers in the network infrastructure's implementation and maintenance.
  • Collaborate with other teams and departments to ensure the network meets the needs of the business.
  • Monitor network performance and troubleshoot issues as needed.
  • Manage vendor relationships and contracts related to network services and equipment.
  • Stay up to date with industry trends and emerging technologies.
  • Provide training and mentorship to team members to support their professional development.
  • Balance immediate needs versus long-term goals across a diverse collection of stakeholders.
  • Respond to and address outages and escalations and provide status updates on each.
  • Manage day-to-day activities, prioritizing workloads across the team and overseeing daily and weekly activities.
  • Ensures that the responsibilities and accountability of all direct reports are defined and understood.
  • Report department metrics and statistics to the Director of Network Engineering weekly.
Requirements
  • 10+ years of related experience operating at scale in a production environment, with 2+ years in managing teams.
  • Strong knowledge of network protocols, including TCP/IP, QoS, BGP, OSPF/IS-IS, EVPN, VXLAN, QoS, and MPLS-related technologies like RSVP-TE, LDP, etc.
  • Hands-on experience with major network devices like Mellanox, Cisco, Arista, Juniper, and other mainstream vendors.
  • Familiar with mainstream commercial switch/router chipsets, such as Broadcom, Barefoot, etc.
  • Familiar with technologies like RDMA, Infiniband, and RoCE will be a plus.
  • In-depth knowledge of public cloud architecture connectivity options to AWS, GCP, Azure, Ali Cloud, OCI, etc.
  • Good understanding of IPv6 and IPv4-IPv6 coexistence technologies.
  • Programming/scripting in Python, Ansible, Puppet, Chef, or other languages will be a plus.
  • Team player and participate in Cloud network global on-call rotation.
What We Offer
  • Hybrid work schedule
  • Industry competitive pay
  • Restricted Stock Units in a fast-growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • Pet-friendly offices
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • Company paid commuter benefit; $50 per pay period


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