Heavy Equipment Technician
4 weeks ago
The Service Attendant plays a crucial role in maintaining, preparing, and inventorying heavy rental equipment in the yard. This position requires a valid driver's license, proven customer service skills, and operation knowledge of light construction equipment. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities- Loads and unloads equipment on customer transportation
- Maintains organization and appearance of the yard
- Completes documents for shipping and receiving equipment
- Inspects equipment upon customer return for damage, abuse, fuel levels, and all attachments
- May assist other technicians with minor repairs or maintenance on returned equipment
- Washes, details, and touches up equipment upon return as needed to maintain proper appearance
- Completes final check of customer equipment before it leaves the yard
- Steam cleans equipment and components on request; keeps steam-cleaning area clean and free of all debris
- Maintains neat and organized attachment inventory
- Delivers and picks equipment as needed
- Maintains the tool room; loans equipment to technicians; inventories tools; schedules repairs for tools with outside vendors
- Assists with shop cleanup
- Handles all public and internal inquiries in a prompt and friendly manner
- Adheres to all customer care standards
- Works safely at all times; adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- May accomplish training and serve as a Green Belt in support of Western State's Six Sigma program
- Works within and promotes corporate vision, mission, and values of the organization
- Proof of high school diploma or General Education Degree (GED) required
- Associates Degree from an accredited vocational school preferred
- Previous industry experience preferred
- Excellent driving record and valid driver's license required with the ability to pass CDL requirements
- Must be able to communicate (speak, read, comprehend, write in English)
- Must be able to walk and stand for long periods of time along with sitting, repetitive stair climbing, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, twisting, pushing, pulling, leaning, and twisting
- Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach
- Must be able to meet all safety requirements for applicable safety policies
- Exposure to extreme temperatures and environment
- Exposure to high noise level
- Exposure to fumes
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