Service Consultant

3 days ago


Pittsburgh, Pennsylvania, United States NorthStar Chevrolet West Full time

We are seeking a highly skilled Service Consultant to join our team at NorthStar Chevrolet West in Pennsylvania. As a key member of our team, you will play a critical role in providing exceptional customer service and ensuring the satisfaction of our valued clients.

Job Summary:

This is an exciting opportunity for a motivated and detail-oriented individual to work as a Service Consultant. You will be responsible for greeting customers promptly, obtaining necessary information, and clearly reporting vehicle symptoms. Additionally, you will determine and recommend maintenance based on age, mileage, and vehicle history, prepare accurate estimates, and establish follow-up times.

Key Responsibilities:
  • Greet customers in a timely and professional manner
  • Obtain and verify customer and vehicle information
  • Clearly communicate vehicle symptoms and recommended maintenance
  • Determine and recommend necessary repairs or maintenance
  • Prepare and present detailed estimates to customers
  • Establish and maintain effective communication with customers throughout the repair process
Requirements:
  • Prior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant
  • Excellent customer service skills and a strong ability to communicate effectively
  • Above-average energy level and a willingness to learn new programs
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity

The salary range for this position is $55,000 - $65,000 per year, depending on experience. We offer a competitive benefits package, including paid PTO, medical, dental, and vision insurance, 401(k), and paid training.


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