Service Consultant
3 days ago
We are seeking a highly skilled Service Consultant to join our team at NorthStar Chevrolet West in Pennsylvania. The ideal candidate will have a strong background in customer service and experience in the auto industry.
Key Responsibilities:- Greet customers promptly and obtain their vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend maintenance based on age, mileage, and history of the vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Establish follow-up time and monitor the progress of each vehicle throughout the day.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Explain all completed work and charges to customers.
- Proven record of achieving exceptional customer satisfaction.
- Past experience as a service advisor, assistant lane manager, or service consultant.
- Above-average energy level and a desire for a long-term career with a growing organization.
- Personal and professional integrity, as well as computer skills and a willingness to learn new programs.
- An estimated salary of $45,000 - $60,000 per year, depending on experience.
- Paid PTO, 5-day work week, no Saturdays.
- Medical, dental, vision insurance, and 401k benefits.
- Paid training and opportunities for advancement.
NorthStar Chevrolet West is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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Service Consultant
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