Store Consultant Professional

3 days ago


Pittsburgh, Pennsylvania, United States FedEx Office Full time
Job Description

FedEx Office is seeking a highly skilled Store Consultant Professional to join our team. In this role, you will be responsible for delivering a positive customer experience by utilizing consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. You will work in a dynamic retail environment, taking complex customer orders, providing accurate pricing information, and assembling parcels for shipping. You will also maintain a safe, clean, and orderly retail store, ensuring confidentiality of customer data and careful handling of documents, media, and packages.

Main Accountabilities

Your main accountabilities will include delivering a positive customer experience, taking complex customer orders, operating printing, binding, and other related equipment, maintaining a safe and clean store environment, and processing financial transactions. You will also be expected to follow FedEx Office standard operating procedures and adhere to legal, HR, safety, customer service, and security policies and procedures. To succeed in this role, you will need to have excellent verbal and written communication skills, as well as the ability to perform multiple tasks simultaneously. You should be able to stand during entire shifts, excluding meal and rest periods, and move and lift 55 pounds. Previous experience in a retail or customer service environment is preferred.

Salary Information

The salary range for this role is $16.00-$18.80 per hour, depending on experience.

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