Patient Service Representative

4 weeks ago


Soldotna, Alaska, United States Peninsula Community Health Services of Alaska Full time
Patient Service Representative

Join Peninsula Community Health Services of Alaska in providing accessible and affordable healthcare to our community.

Job Summary

The Patient Service Representative position plays a vital role in facilitating patient access to care. This role involves providing a personal telephone contact, confirming appointments, and assisting with clerical tasks.

Key Responsibilities
  • Provide exceptional customer service to patients and families
  • Confirm appointments and communicate with patients regarding their care
  • Assist with clerical tasks, including data entry and electronic health records
  • Explain office policies, procedures, and programs to patients
  • Facilitate patient referrals and verify coverage with payer sources
  • Recognize and respond to emergencies
Requirements
  • High School Diploma or equivalent
  • One year of experience as a front desk administrative assistant preferred
  • Strong written and verbal communication skills
  • Proficiency in computerized data entry and electronic health records
About Us

Peninsula Community Health Services of Alaska is an equal opportunity employer and ADA compliant agency. We are committed to providing accessible and affordable healthcare to our community.



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