Patient Service Representative
3 weeks ago
At Peninsula Community Health Services of Alaska, we are seeking a highly skilled and compassionate Patient Service Representative to join our team.
Job SummaryThe Patient Service Representative will provide exceptional patient care and support by facilitating access to care, educating patients on policies and programs, and ensuring a smooth and timely experience for patients.
Key Responsibilities- Provide a positive and welcoming experience for patients through excellent communication and interpersonal skills.
- Facilitate access to care by confirming appointments, communicating patient needs to clinical assistants and providers, and discussing treatment plans and future appointments with patients.
- Be proficient in computerized data entry and electronic health records, and be able to cover any front desk when needed.
- Explain office policies, procedures, and programs to patients, and assist patients in gathering their data and completing clinic forms.
- Recognize and respond to emergencies, and facilitate patient referrals.
- Verify coverage with patients' payer sources, and ensure that all necessary paperwork is completed in a timely manner.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- One year of experience as a front desk administrative assistant, preferably in a medical setting.
- Strong written and verbal communication skills, and the ability to work effectively in a team environment.
- Proficiency in computerized data entry and electronic health records.
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Service Representative
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