Hotel Front Desk Coordinator
7 days ago
Company Overview
Welcome to Wynn Resorts, a leading luxury resort destination. We are committed to providing exceptional guest experiences and exceeding expectations in every way.
Job Description
The Guest Service Representative is responsible for ensuring a seamless and memorable experience for our guests. This includes checking in/out guests, monitoring the front desk phone center, revising in-house reservations, handling cashiering functions, resolving guest issues within limits of authority, coordinating guest wishes with the concierge, and adhering to Wynn Standards/Core Values and all policies and procedures.
Required Skills and Qualifications
To be successful in this role, you will need:
* A high school diploma or equivalent required
* Two years of customer service experience
* Minimum of one year front desk experience or equivalent position
Benefits
We offer a comprehensive benefits package, including competitive salary, comprehensive health insurance, retirement savings plan, and opportunities for career growth and development.
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