Front Desk Coordinator

5 days ago


Las Vegas, Nevada, United States Tuscany Suites and Casino Full time

We are looking for a dedicated Front Desk Coordinator to join our team at Tuscany Suites & Casino. As a key member of our front services team, you will be responsible for providing exceptional guest service, ensuring smooth check-in and check-out processes, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Welcome guests and visitors, assist with check-in and check-out processes, and provide accurate information about hotel services and facilities.
  • Handle guest inquiries, resolve issues promptly, and maintain a positive attitude in high-pressure situations.
  • Monitor and maintain the cleanliness and organization of the front desk area.
  • Communicate effectively with colleagues and management to ensure seamless operations.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 6 months' experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.


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