Loss Prevention Associate

4 days ago

Riverhead, New York, United States TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Customer Service Associate II to join our team at TJX Companies, Inc. As a Loss Prevention Customer Service Associate II, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities
  • Maintain a professional presence at the front of the store, acting as a visual deterrent to prevent potential loss and dishonesty.
  • Review and understand the Store Emergency Response Guide to ensure preparedness in emergency situations.
  • Wear a complete Company-approved uniform, including a Body Worn Camera, to enhance customer safety and security.
  • Greet customers with courtesy and respect, demonstrating excellent customer service skills.
  • Establish and maintain a position at the front of the store or in a department, observing and reporting any suspicious behavior or critical incidents to LP or store management.
  • Perform a closing safety sweep of the store with a member of management to ensure a secure environment.
  • Adhere to all Company Policy and Procedure, documenting required incidents in AIIM Case Management.
Requirements
  • Strong verbal and written communication skills.
  • Sound decision-making skills, with the ability to take initiative and perform well independently.
  • Prioritize and organize workload effectively, managing time efficiently.
  • Able to stand for long periods of time, with a strong work ethic and commitment to customer satisfaction.
  • 0-2 years retail or security experience, with a passion for delivering exceptional customer service.
Benefits

As a Loss Prevention Customer Service Associate II, you will enjoy a range of benefits, including:

  • Associate discount.
  • EAP.
  • Smoking cessation.
  • Bereavement.
  • 401(k) Associate contributions.
  • Child care & cell phone discounts.
  • Pet & legal insurance.
  • Credit union.
  • Referral bonuses.

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match.
  • Medical/dental/vision.
  • HSA.
  • Health care FSA.
  • Life insurance.
  • Short/long term disability.
  • Paid parental leave.
  • Paid holidays/vacation/sick.
  • Auto/home insurance discounts.
  • Scholarship program.
  • Adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $18.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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