Retail Loss Prevention Customer Service Associate II

2 weeks ago


Riverhead, New York, United States T.J. Maxx Full time
Job Summary

We are seeking a highly skilled and customer-focused Loss Prevention Associate to join our team at T.J. Maxx. As a key member of our Asset Protection team, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Engage with customers to prevent theft and maintain a positive shopping environment.
  • Monitor and enforce proper checkout procedures to prevent loss.
  • Collaborate with colleagues to achieve asset protection goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.

T.J. Maxx is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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