Loss Prevention Customer Service Associate II

2 days ago


Riverhead, New York, United States TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Customer Service Associate to join our team at Marshalls. As a Loss Prevention Customer Service Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers while providing exceptional customer service.

Key Responsibilities:

  • Maintain a visible presence at the front of the store to deter potential loss and dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company-approved uniform, including a Body Worn Camera
  • Greet customers with courtesy and respect
  • Respond to customer requests for assistance
  • Observe and report any suspicious behavior or critical incidents
  • Perform a closing safety sweep of the store with a member of management

Requirements:

  • Strong verbal and written communication skills
  • Sound decision-making skills
  • Ability to take initiative and perform well independently
  • Prioritizes and organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Starting Pay Range: $16.00 to $18.25 per hour

Applicants with arrest or conviction records will be considered for employment.



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