Loss Prevention Customer Service Associate II
2 days ago
We are seeking a highly motivated and detail-oriented Loss Prevention Customer Service Associate to join our team at Marshalls. As a Loss Prevention Customer Service Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers while providing exceptional customer service.
Key Responsibilities:
- Maintain a visible presence at the front of the store to deter potential loss and dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete Company-approved uniform, including a Body Worn Camera
- Greet customers with courtesy and respect
- Respond to customer requests for assistance
- Observe and report any suspicious behavior or critical incidents
- Perform a closing safety sweep of the store with a member of management
Requirements:
- Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Prioritizes and organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Starting Pay Range: $16.00 to $18.25 per hour
Applicants with arrest or conviction records will be considered for employment.
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